FAQ

 

What types of products do you offer?

Emit The Flame specializes in a unique collection of custom-designed clothing for those becoming your best self.  Clothing for various occasions, from casual outings to active lifestyles.  Purpose in every piece.

How long will my order take to arrive?

Our pieces are custom made when you order.  Allow about a week for processing and production before item ships.  Shipping time varies based on customer location.

Can I track my order?

Yes, once your order has been processed and shipped, you will receive a tracking number via email. This allows you to monitor the status of your shipment until it arrives at your designated address.

Do you offer returns or exchanges?

We strive to be perfect but know there may always be challenges that present themselves.  If you have issues or concerns with your order, give us the opportunity to learn from our shortfall and make it right.  Contact us through email at emiththeflame@gmail.com and we will work it out.

Who do I contact about other questions/inquiries?

We encourage and welcome the interaction.  Contact us through email at emiththeflame@gmail.com.  We can usually respond within 24 hours.